To secure a competitive advantage is of increasing significance in the competitive environment of modern business. The Austrian pharmaceutical company Pille AG is recognizing the limited life-span of its main product and is facing the urgent need to reinvent the top selling product “Vitamin All” or to launch a new product into the market within the next two years.
The report is structured along the following lines.
Firstly, it will give an elucidation of the two HR terms “product mix” and “product line”. Subsequently, the author will give an explanation of two brand types as described in Ebert/Griffin. Finally, the report attempts to develop a product strategy for Pille AG.
In order to develop a recommendation for the plans of Pille AG, it is necessary to understand the related theoretical fundament. This includes a proper understanding of the terms “product mix” and “product line”. Product mix is the number of different products offered in each product line. Product line is a collection of products, offered by a firm, that satisfy similar needs for different target audiences. Thus all products within a product line are related, but may vary in terms of size, color, quality etc.
According to Ebert/Griffin, the concept of branding can be defined as follows, it is the usage of symbols to communicate the qualities of a product made by a particular producer. In general one differs between product-based and philosophy brands. Product-based brands have to cope with the product life cycle, which makes it hard for them to reinvent themselves, and to be successful with new products. They might simply fall out of fashion, or be copied. In contrast to this, philosophy brands are defined as those brands which are not that much associated with those products they give their names, but they are in general regarded as some kind of attitude, or life-style, these brands convey a message. They try to create an emotional bond with their customers. Thus it is easier to brand to remain up-to-date, as they can re-interpret themselves more easily.
Now this theoretical knowledge must be put into the proper professional context. In the following, the report will turn to potential solutions for the problem at hand. In the particular case of this report, the author shall strive to illustrate the impacts on Pille AG by making a brand extension of “Vitamin All” into influenca-shots, through which the existing strong brand name can be used as a vehicle for new or modified products. As the range of product has grown, so has concern about containing their advertising costs.
Pille AG could best use the strong image of the existing product and optimize synergies in marketing, advertising and distribution.
Admittedly, the solution presented above includes certain drawbacks. All things considered, though, it still appears to be the most suitable course of action.
report 4
Organizational structure is a major factor of success. Carefully analyzed and created, it gives a clear understanding of the ways duties are done and contributes to effectiveness. Thus, this report will give an insight into some components of an organizational structure. Specifically, it will consider Bundnetz AG’s current situation, a formerly state-owned Austrian telecommunications provider challenged by an overstaffed workforce and unidentifiable hierarchical structures.
To start with, the author discusses classic forms of authority. Second, it will be clarified what a divisional organizational structure is. After that, the letter is going to highlight possible suggestions for restructuring Bundnetz AG’s organization.
Organizing is a key factor in managerial functions. Because anybody can make all necessary decisions, delegation is a crucial fact in order to allocate work to subordinates and, therefore, be efficient. By doing that, a complex system of interactions develops. To determine who has authority over whom, that is, having the power to make specific decisions, three forms of authority are distinguished. If authority flows in a direct chain of command from the top to the bottom it refers to line authority. In contrast, staff authority is characterised by specialists who advise line managers without having the power to make final decisions. Recently, more organizations count on committees and teams and grant them authority.
The second part of the letter deals with one basic form of organizational structure - the divisional, which relies on product departmentalization. Corporate divisions operate under the larger corporate umbrella and are managed and operated separately. The advantages of this form are obvious. Due to their anonymity, corporations have the possibility to sell or buy specific divisions without disrupting the whole organization. Duplication can be avoided by sharing some resources. In addition, healthy competition among these separate divisions forces an efficient work style. However, the author wants to underline, that corporate managers must have a sound understanding of the daily operations. That is way they should not delegate too much control to divisional managers.
To make these theoretical explanations more coherent, the author will turn to potential solutions for the problem at hand. As the Bundnetz AG is overstaffed the only way to change the current situation is a structural reorganisation. The author would recommend introducing a divisional form. The first important step is to identify product departments within the firm. For each department, then, a vice president has to be determined as each department operates as an autonomous identity within the whole company. Likewise, directors for marketing, operations and finance for each department are needed. The great advantage is the autonomous divisions. It is easy to add, outsource or sell one division without disrupting the core business. In other words, if departments have been determined, core departments have to be identified within six months. After that, the company should concentrate solely on its core departments and sell the others. After one year, the firm will operate efficiently along its three to four main product-based divisions.
To summarize, organizing the company is a key factor in order to operate successfully. Determining who will do what, who will have authority over whom and deciding who makes decisions are the building blocks of each organizational structures. If they take these factors into consideration, businesses will enjoy long-term success.
Re: FIRST/MARS 2010 Diploma Exam Practice Thread
There aren’t many lines of business that are as competitive as the Austrian telecommunication market. If a client feels that he can’t trust one firm he will change his provider without much hesitation. In order to stay competitive it is absolutely essential for Plauder GmbH to regain the faith of its customers that it lost through its recent collusion incident.
Therefore the author will describe the concept of a “social audit”, before paying close attention to a comparison between the terms “collusion” and “check kiting”. Finally the report will offer advice on how to take appropriate measures to improve ethical behavior among the company’s employees.
A “social audit” describes a committee that judges whether or not a firm meets its ethical standards. Founding one would ensure that the money Plauder GmbH spends within the local community is used wisely.
Some of the terms that were used to describe the recent occurrences in the company’s management are easy to confuse but need to be clearly distinguished, due to their widely different meaning. Check kiting is a criminal act that is used to create money with borrowed loans. Before such practices were thwarted by using cutting edge technology, banks hat to send in checks in order to verify its validity. Fortunately banks are able to check up an account’s creditworthiness without such delay.
Collusion however means that two or more companies have a secret agreement about committing a crime. Mostly this crime involves price fixing, meaning that the firms agree to charge a price that is higher than the price the customers are willing to pay under normal circumstances.
In order to improve Plauder’s reputation among its stakeholders a vital first step would be to rethink its code of ethics. Taking a proactive stance towards legal requirements would clearly help Plauder to restore some of its responsibility. Furthermore the management needs to distance itself from these recent incidents. Communicating this to the media is certainly an important task the public realtions as well as the marketing department will have to focus on in the near future. Changing the firm’s logo might send an unmistakable signal towards its customers and make sure everyone understands that Plauder is virtually a new company.
While the aforementioned measures will help create a new image of Plauder GmbH in the minds of its stakeholders, the effects of the collusion scandal will be felt over the next couple of years. Only a persistent ethic commitment of ethics that is constantly communicated will help change that. However if the board of managers at Plauder GmbH are willing to take the steps mentioned in this report, the firm will certainly be able to overcome those obstacles and regain its position as the market leader. Bearbeitet von: valiG am: 4/7/08 17:29
report 1
Operating internationally as a factor of success? Since worldwide collaboration and competition are increasing, businesses are forced to act on a more global level. In order to be prepared for this challenge the following report will give an insight into special issues of international trade. Specifically, it will address the intent of the Austrian silverware manufacturer Werner GmbH to export goods to Cambodia.
First, the report will define the terms “absolute advantage” and “comparative advantage”. Afterwards, the author will give explanations of local content laws and business practice laws. Finally, a suggestion for meeting Cambodian local content laws in the case of Werner GmbH will be given.
Obviously, no country can produce all products that it needs. Consequently, countries concentrate on products that can be produced better or cheaper than by other countries. The resulting advantage is what motivates countries to conduct international trade. An absolute advantage is linked to a country’s ability to produce something more efficiently than any other country. In contrast, a comparative advantage exists when a company is able to produce some products more efficiently than others. By exporting exactly these goods and importing others, a win-win-situation develops; both countries benefit from this transaction. However, operating on the world market requires specific knowledge about foreign markets. Cultural and social differences as well as legal obstacles have to be considered. Particularly, companies must be aware of local content laws and business practice laws. While the latter regulate business practices in a specific country, local content laws determine that products must be partly made in the country in which the company wants to sell them. The intent behind these regulations is to ensure that earnings stay in part in the domestic country. Countries providing low production costs will be protected from exploitation.
To turn now to the second part of the report, the author intends to give some recommendations for Werner GmbH to plan its export to Cambodia. The first step is to analyze the Cambodian market. It has to be determined whether there is demand for silverware products and whether Werner GmbH has a competitive advantage in producing these goods. Moreover, the author wants to highlight the significance of being aware of several differences on foreign markets. As mentioned above, foreign population’s special values and preferences as well as different economic conditions have to be considered. In order to make sure that the company’s products meet the demand of Cambodian local content laws, one solution might be to cooperate with a Cambodian silverware producer. The Cambodian producer’s expertise about the market conditions would be an advantage. Alternatively, it would be possible to invest directly in Cambodia. In this context, Werner GmbH could establish its own production facilities in Cambodia. However, a thorough understanding about the market and its regulations is necessary to operate successfully.
In conclusion, specializing in international business is becoming increasingly important in context of current day business life. Companies bearing several barriers to international trade in mind and planning steps toward global operations carefully will enjoy long-term success.
Re: FIRST/MARS 2010 Diploma Exam Practice ThreadOriginal
Due to the recent acquisition of the Wald AG, the Forest AG is overstaffed and forced to lay off 15% of its workforce. Through giving notice to employees, remaining staff might get demotivated and anxious to lose their jobs and as a result productivity will suffer. The following report will develop a downsizing s strategy that should be implemented in order to guarantee Forest AG’s future success.
To begin with, the author will define the terms “replacement chart” and “contingent workers”. Thereafter, the text will give examples how a company can motivate employees with incentives other than bonuses. Next, it will describe two segments of the pie chart showing employees’ age structure. Last but not least, the report will elaborate on the downsizing strategy fitting the needs and wants of the Forest AG.
Nowadays more and more companies are forced to lay off employees. Therefore, it is important to plan for positions and people with the technique of the replacement chart. By definition, it is a list of each management position, who holds it, how long he or she is likely to stay and who is qualified as replacement.
To support permanent workforce many companies rely on contingent workers who are also called “temps”. They are hired on something other than full-time basis.
In order to motivate workforce managers have various possibilities. First, a profit-sharing plan could be introduced. When applying to this method, bonuses are distributed to employees when profits exceed a certain level. Additionally, it would be possible to offer variable pay that rewards individuals for especially productive output.
To develop a successful downsizing strategy, it is important to analyse the employees’ age structure shown by the pie chart. Staff of 60 to 65+ years account for totally 6.3%. The segments of the 18 to 30-year-old make up 12.5% altogether including 9% contingent workers. The author would suggest giving the 60 to 65+ year-old the golden handshake as it is a question of time that these employees leave the company. In addition, the company would rejuvenate. In order to make it easier for them to leave the Forest AG should offer a severance pay that ensures that they do not suffer from poverty during their pension and can fully enjoy their retirement. Furthermore, the Forest AG could lay off all contingent workers as they are just hired on a temporary basis. Therefore they must anticipate being laid off first when downsizing in the company is necessary. Moreover, these employees are quite young and thus would not face as much difficulties finding a new job than the forty plus generation. Through conducting both suggested measures the overstaffing of the Forest AG would be completely eliminated. To make sure, that remaining staff does not get demotivated it is recommendable to introduce variable pay and profit- sharing plans so that employees see that their work is still appreciated.
To conclude, the author would recommend implementing the suggested downsizing strategy above. Admittedly, laying off workforce always involves anxiety and rumours about further job cuts among remaining staff and may cause demotivation and decreasing productivity. However, considering that keeping overstaffed includes huge costs and less productivity, downsizing is the only way to stay competitive.
Korrektur
Due to the recent acquisition of __ Wald AG, ___ Forest AG is overstaffed and forced to lay off 15% of its workforce. Through giving notice to employees, the remaining staff might become demotivated and staff members might become anxious to lose their jobs and as a result, productivity will suffer. The following report will develop a downsizing strategy that should be implemented in order to guarantee Forest AG’s future success.
To begin with, the author will define the terms “replacement chart” and “contingent workers”. Thereafter, the text will give examples for how a company can motivate employees with incentives other than bonuses. Next, it will describe two segments of the pie chart showing employees’ age structure. Last but not least, the report will elaborate on the downsizing strategy fitting the needs and wants of ___ Forest AG.
Nowadays, more and more companies are forced to lay off employees. Therefore, it is important to plan for positions and people with the technique of the replacement chart. By definition, it is a list of each management position, who holds it, how long he or she is likely to stay and who is qualified as a replacement.
To support its permanent workforce, many companies rely on contingent workers, who are also called “temps”. They are hired on something other than a full-time basis.
In order to motivate their workforce, managers have various possibilities. First, a profit-sharing plan could be introduced. When applying __ this method, bonuses are distributed to employees when profits exceed a certain level. Additionally, it would be possible to offer variable pay, which rewards individuals for especially productive output.
To develop a successful downsizing strategy, it is important to analyse the employees’ age structure shown by the pie chart that was provided by Forest AG. The staff members in the 60 to 65+ years age group account for a total of 6.3%. The segment of the 18 to 30-year-old group makes up 12.5%, altogether including 9% contingent workers. The author would suggest giving the 60 to 65+ year-old group a golden handshake, as it is a question of time until these employees leave the company. In addition, the company would rejuvenate. In order to make it easier for it to leave the Forest AG, should offer a severance payment that ensures that members do not suffer from poverty during their pension and can fully enjoy their retirement. Furthermore, __ Forest AG could lay off all contingent workers as they are just hired on a temporary basis. Therefore, they must anticipate being laid off first when downsizing in the company is necessary. Moreover, these employees are quite young and thus would not face as much difficulty finding a new job as the forty plus generation.
By conducting both suggested measures, the overstaffing problem/situation/dilemma of ___ Forest AG would be completely eliminated. To make sure___ that the remaining staff does not become demotivated, it is recommendable to introduce variable pay and profit- sharing plans so that employees see that their work is still appreciated.
To conclude, the author would recommend implementing the ___ downsizing strategy suggested above. Admittedly, laying off workforce always involves anxiety and rumours about further job cuts among the remaining staff and may cause demotivation and decreasing productivity. However, considering that keeping/retainingexcess employees involvessignificant costs and less productivity, downsizing is the only way to stay competitive.
Gefällt mir insgesamt gut- inhaltlich perfekt (z.B. sehr gute Zusammenfassung der Ausgangssituation). Deine wichtigste Hürde in der nächsten Woche scheint mir auf Basis von diesem Text noch die Frage, wann ein Artikel zu verwenden ist und wann nicht. Weitere Punkte:
1) "Due to the recent acquisition of the Wald AG, the Forest AG is": Vor Firmennamen kommen auf Englisch nur in Ausnahmefällen Artikel.
2) "When applying to this method,": "applying to" wird nur bei Bewerbungen verwendet (z.B. "I am applying to ABC AG for a job"). Bei "anwenden" wird auf eine Preposition verzichtet.
3) Achtung mit "Staff": Das braucht einen Artikel.
4) " should offer a severance pay": Entweder "severance pay" (ohne Artikel) oder "a severance payment"
Re: FIRST/MARS 2010 Diploma Exam Practice ThreadOriginal
International success asks for a global business understanding. Due to different cultures as well as diverse business practices it is crucial to deal with these differences in order to compete successfully.
This report will look at several points which must be considered when going abroad.
To begin with, the author will give a short overview of the present situation of Werner GmbH.
Secondly, she will explain the terms “absolute” and “comparative advantage”. Subsequently, the report will take a look at the differences between “local content laws” and “business practices laws”. Finally, the author plans to give some suggestions through which to make sure Werner GmbH´s products meet the demands of local content laws.
Werner GmbH is an Austrian silverware manufacturer who plans to export his products to Cambodia. In order to be informed about foreign business laws the company tries to search out as much as possible about such laws in Cambodia.
Economists traditionally focus on absolute and comparative advantages to explain international trade. An absolute advantage refers to the term that a company is able to produce something more efficiently and cheaper than any other company. For example experts say that the vineyards in France produce the world’s finest wine. This example shows that “absolute” advantage is always relative.
In contrast to absolute advantage, a comparative advantage is the ability to produce some goods more efficiently than others. If companies in a given country are able to make computers more efficiently than they can produce other goods, than the nation has a comparative advantage in producing computers.
Every country has different business laws. A widely common law is the local content law which indicates that products sold in the home country have to be at least partly made there. If a company wants to sell its products in countries with such laws it either has to invest in such countries directly or take a local partner.
Beside this law governments can also implement a business practice law which refers to different business practices which must be considered when going abroad.
Bearing these laws in mind it is crucial for Werner GmbH to analyse the Cambodian market. First of all the company has to find out if it is able produce their products more cheaply or more efficient than any foreign company. If Werner GmbH has an absolute advantage in producing silver goods it would be a good idea to export these products.
Furthermore Werner GmbH has to analyse the Cambodian business laws through which to be informed about different business practices and so on. It would be a good idea to get in contact with a Cambodian business consultant in order to get the right information.
Thereafter Werner GmbH should decide if going abroad would be a good idea.
In a summary it can be side that it is crucial to analyse the foreign market before going abroad. This analysis can reveal different business practices which must be considered.
Korrektur
International success demands/requires a global understanding of business ___. Due to different cultures as well as diverse business practices, it is crucial to deal with these differences in order to compete successfully.
This report will look at several points which must be considered when going abroad.
To begin with, the author will give a short overview of the present situation of Werner GmbH.
Secondly, she will explain the terms “absolute” and “comparative advantage”. Subsequently, the report will take a look at the differences between “local content laws” and “business practices laws”. Finally, the author plans to give some suggestions through which to make sure Werner GmbH´s products meet the demands of local content laws.
Werner GmbH is an Austrian silverware manufacturer who plans to export its products to Cambodia. In order to be informed about foreign business laws the company wishes to learn as much as possible about such laws in Cambodia.
Economists traditionally focus on absolute and comparative advantages to explain international trade. An absolute advantage refers to a situation where a company is able to produce something more efficiently and cheaper than any other company. For example, experts say that the vineyards in France produce the world’s finest wine. This example shows that “absolute” advantage is always relative.
In contrast to absolute advantage, a comparative advantage is the ability to produce some goods more efficiently than others. If companies in a given country are able to make computers more efficiently than they can produce other goods, then the nation has a comparative advantage in producing computers.
Every country has different business laws. A __ common type of law is the local content law, which indicates that products sold in the home country have to be at least partly made there. If a company wants to sell its products in countries with such laws, it either has to invest in such countries directly or take a local partner.
Beside this law, governments can also implement a business practice law, which refers to different business practices which must be considered when going abroad.
Bearing these laws in mind, it is crucial for Werner GmbH to analyse the Cambodian market. First of all, the company has to find out if it is able produce its products more cheaply or more efficient than any foreign company. If Werner GmbH has an absolute advantage in producing silver goods, it would be a good idea to export these products.
Furthermore, Werner GmbH has to analyse the Cambodian business laws through in order to be informed about different business practices and so on. It would be a good idea to establish contact with a Cambodian business consultant in order to obtain/attain the right/appropriate information.
Thereafter, Werner GmbH should decide if going abroad would be a good idea.
In ___ summary it can be said that it is crucial to analyse the foreign market before going abroad. This analysis can reveal different business practices which must be considered.
Gefällt mir ebenfalls gut. Ich habe hier weitaus mehr Änderungen gemacht, als zu Punkteabzügen führen würden- wir wären definitiv im mittleren 2er Bereich. Inhaltlich tadellos (noch schöner wäre die Situationszusammenfassung gleich im Intro), stilistisch gut und sonst nur wenige Grammatikfehler:
1) "Subsequently, the report will take a look at the differences between “local content laws” and “business practices laws”. " Ist absolut cool, dass Du die Begriffe hier auch in Anführungszeichen ansetzt(Bei der Prüfung bitte alle daran denken, dass sie auf Englisch auch handschriftlich auf beiden Seiten oben sind). Wirklich notwendig ist es aber nur dann, wenn man betont, dass es sich um eine Definition handelt (Faustregel: wann immer "term" oder "concept" erscheint)
2) "An absolute advantage refers to the term that a company is able to produce something more efficiently and cheaper than any other company.": Achtung: ein "Term" ist ein Begriff. Hier handelt es sich aber um eine Situation.
3) "A widely common law": Entweder "A common law" oder "A widely-used law", da beide in etwa dasselbe bedeuten.
4) TIPP AN ALLE: IMMER bei der Prüfung daran denken, dass die meisten Unternehmen Singular sind (einzige Ausnahmen sind Firmen wie z.B. "Jackson & Sons", "Michael & Partners" usw.)
5) "Werner GmbH has to analyse the Cambodian business laws through which to be informed about different business practices and so on. " Gefällt mir sehr gut, das jemand bei meiner "through which" Kampagne mitmischt, nur hier passt es nicht 100%ig. "Through which" ist immer gut, wenn es um ein Objekt/Konzept, aufgrund dessen ich unmittelbar was machen kann (z.B. "a strategy through which to...", "tools through which to...", "machines through which to..."). Hier passt es deshalb nicht ganz, weil die Gesetze nicht unmittelbar den Zweck haben, zu informieren, sondern zu regeln. Ich gebe zu, es ist ein Grenzfall und ich würde auf der DP keinerlei Punkte abziehen, aber es ist, wie gesagt, schon sehr an der Grenze.
Re: FIRST/MARS 2010 Diploma Exam Practice ThreadOriginal
A clear structure provides the basis for successful operations. On the one hand, managers know exactly what tasks they have to control. On the other hand, a clear structure helps employees to understand the relationships of different positions and to whom they are accountable. Bundnetz AG, a telecommunications provider, has problems in this area, as there is no identifiable hierarchical structure and additionally the company is overstaffed.
First of all, the author is going to discuss the three classic forms of authority in a company. Next, the report is going to provide an explanation of what a divisional organizational structure is. In this context, the author is going to highlight the advantages and disadvantages of this structure. Last but not least, the report is going to make a suggestion for how Bundnetz AG could restructure its organization in order to achieve a higher level of efficiency.
According to Ebert/Griffin there are three classic forms of authority in a company. A line authority refers to a direct chain of command from the top to the bottom. In contrast to a line authority, a staff authority is granted to employees because of the expertise they possess. Staff members advise and help line managers in making decisions. However, they do not have the authority to make final decisions. The last form of authority called “team and committee authority” is granted to teams so that they can perform different tasks with a minimum of supervision.
Companies have to consider beside the type of authority, which type of structure they want to adopt. Many companies prefer a divisional structure, which is based on product departmentalization. Each department operates as an autonomous unit under the large corporate umbrella. Therefore, companies are free to buy and sell without disrupting the rest of their operations. Another advantage involves the fact that each unit can develop high specialization. Furthermore, accountability is more easily as managers can evaluate the performance of each employee in a better way. However, one disadvantage of a divisional structure is that tasks may be duplicated because of the poor communication between different departments.
Now this theoretical knowledge has to be put into a proper professional context. Bundnetz AG is currently overstaffed and is looking for possibilities to solve this problem. One possibility to reduce the number of employees involves encouraging early retirement. Furthermore, the company should not replace employees who quit. As a last option, Bundnetz AG could lay off people. However, this option represents quite a delicate issue as it can work quite disruptively. Therefore, layoffs should only be adopted if the other options do not work successfully. In addition, the author would recommend for Bundnetz AG to conduct a SWOT analysis, because this would help it to identify the strengths and weaknesses and opportunities and threats of this situation. The outcome of this research will provide a basis for the decision which organizational structure to implement.
In a nutshell, Bundnetz AG should be aware of the fact, that restructuring the company might involve resistance and insecurity by the employees. Therefore, it is important that Bundnetz AG analyses the company and its environment carefully so that it can implement the most suitable structure for both, the company as well as the employees.
Korrektur
A clear structure provides the basis for successful operations. On the one hand, managers know exactly what tasks they have to control/carry out/fulfill. On the other hand, a clear structure helps employees to understand the relationships between different positions and to whom they are accountable. Bundnetz AG, a telecommunications provider, has problems in this area, as there is no identifiable hierarchical structure and additionally, the company is overstaffed.
First of all, the author is going to discuss the three classic forms of authority in a company. Next, the report is going to provide an explanation of what a divisional organizational structure is. In this context, the author is going to highlight the advantages and disadvantages of this structure. Last but not least, the report is going to make a suggestion for how Bundnetz AG could restructure its organization in order to achieve a higher level of efficiency.
According to Ebert/Griffin, there are three classic forms of authority in a company. A line authority refers to a direct chain of command from the top to the bottom. In contrast to a line authority, a staff authority is granted to employees because of the expertise they possess. Staff members advise and help line managers in making decisions. However, they do not have the authority to make final decisions. The last form of authority, which is called “team and committee authority”, is granted to teams so that they can perform different tasks with a minimum of supervision.
Aside from choosing an ideal form of authority, companies have to consider which type of structure they want to adopt. Many companies prefer a divisional structure, which is based on product departmentalization. Each department operates as an autonomous unit under the large corporate umbrella. Therefore, companies are free to buy and sell without disrupting the rest of their operations. Another advantage involves the fact that each unit can develop a high level of specialization. Furthermore, accountability can be more easily achieved as managers can evaluate the performance of each employee ___better__. However, one disadvantage of a divisional structure is that tasks may be duplicated because of the poor communication between different departments.
Now this theoretical knowledge has to be put into a proper professional context. Bundnetz AG is currently overstaffed and is looking for possibilities to solve this problem. One possibility to reduce the number of employees involves encouraging early retirement. Furthermore, the company should not replace employees who quit. As a last option, Bundnetz AG could lay off people. However, this option represents quite a delicate issue as it can work quite disruptively. Therefore, layoffs should only be adopted if the other options do not work successfully. In addition, the author would recommend for Bundnetz AG to conduct a SWOT analysis, because this would help it to identify the strengths and weaknesses and opportunities and threats of this situation. The outcome of this research will provide a basis for the decision on which organizational structure to implement.
In a nutshell, Bundnetz AG should be aware of the fact__that restructuring the company might involve resistance and insecurity on behalf of the employees. Therefore, it is important that Bundnetz AG analyses the company and its environment carefully so that it can implement the most suitable structure for both, the company as well as the employees.
Das ist der Art Text, wo man als Lektor betet, dass keine kleinen Grammatikfehler einschleichen, weil der Verfasser definitiv eine 1 verdient. Wirklich ganz herausragend - so einen guten Stil erreichen die wenigsten Native Speaker.
1) Der Overview ist grammatikalisch einwandfrei. Ich würde dennoch stilistisch ein Bisserl zwischen "going to" und "will" bzw. "author" und "he" (oder "she") variieren - wirkt sonst bei dem restlichen irre hohen Niveau etwas statisch.
2) "accountability is more easily": "accountability" ist etwas, das erreicht werden muss, d.h. "accountability can be achieved/ensured more easily" bzw. "accountability is easier to achieve/ensure"
Re: FIRST/MARS 2010 Diploma Exam Practice ThreadOriginal
To secure a competitive advantage is of increasing significance in the competitive environment of modern business. The Austrian pharmaceutical company Pille AG is recognizing the limited life-span of its main product and is facing the urgent need to reinvent the top selling product “Vitamin All” or to launch a new product into the market within the next two years.
The report is structured along the following lines.
Firstly, it will give an elucidation of the two HR terms “product mix” and “product line”. Subsequently, the author will give an explanation of two brand types as described in Ebert/Griffin. Finally, the report attempts to develop a product strategy for Pille AG.
In order to develop a recommendation for the plans of Pille AG, it is necessary to understand the related theoretical fundament. This includes a proper understanding of the terms “product mix” and “product line”. Product mix is the number of different products offered in each product line. Product line is a collection of products, offered by a firm, that satisfy similar needs for different target audiences. Thus all products within a product line are related, but may vary in terms of size, color, quality etc.
According to Ebert/Griffin, the concept of branding can be defined as follows, it is the usage of symbols to communicate the qualities of a product made by a particular producer. In general one differs between product-based and philosophy brands. Product-based brands have to cope with the product life cycle, which makes it hard for them to reinvent themselves, and to be successful with new products. They might simply fall out of fashion, or be copied. In contrast to this, philosophy brands are defined as those brands which are not that much associated with those products they give their names, but they are in general regarded as some kind of attitude, or life-style, these brands convey a message. They try to create an emotional bond with their customers. Thus it is easier to brand to remain up-to-date, as they can re-interpret themselves more easily.
Now this theoretical knowledge must be put into the proper professional context. In the following, the report will turn to potential solutions for the problem at hand. In the particular case of this report, the author shall strive to illustrate the impacts on Pille AG by making a brand extension of “Vitamin All” into influenca-shots, through which the existing strong brand name can be used as a vehicle for new or modified products. As the range of product has grown, so has concern about containing their advertising costs.
Pille AG could best use the strong image of the existing product and optimize synergies in marketing, advertising and distribution.
Admittedly, the solution presented above includes certain drawbacks. All things considered, though, it still appears to be the most suitable course of action.
Korrektur Securing a competitive advantage is of increasing significance in the competitive environment of modern business. The Austrian pharmaceutical company Pille AG has recognized the limited life-span of its main product and is facing the urgent need to reinvent the top selling product “Vitamin All” or to launch a new product on the market within the next two years. The report will consider these issues.
It is structured along the following lines. Firstly, it will give an explanation/overview/(insight into) of the two HR terms “product mix” and “product line”. Subsequently, the author will give an explanation of two brand types as described in Ebert/Griffin. Finally, the report will develop a product strategy for Pille AG.
In order to develop a recommendation for the plans of Pille AG, it is necessary to understand the related theoretical fundament. This includes a proper understanding of the terms “product mix” and “product line”. A product mix is the total number of different products a company offers. A product line is a collection of products offered by a firm that satisfy similar needs for different target audiences. Thus, all products within a product line are related, but may vary in terms of size, color, quality etc.
According to Ebert/Griffin, the concept of branding can be defined as follows. It is the usage of symbols to communicate the qualities of a product made by a particular producer. In general, one differs between product-based and philosophy brands. Product-based brands have to cope with the product life cycle, which makes it hard for them to reinvent themselves, and to be successful with new products. They might simply fall out of fashion, or be copied. In contrast to this, philosophy brands are defined as those brands which are not that closely associated with those products to which they give their names. They are generally regarded as some kind of attitude, or life-style, and these brands convey a message. They try to create an emotional bond with the company's customers. Thus it is easier to __ remain up-to-date, as such brands can be re-interpreted more easily.
Now this theoretical knowledge must be put into the proper professional context. In the following, the report will turn to potential solutions for the problem at hand. In the particular case of this report, the author shall strive to illustrate the impacts on Pille AG of introducing/developing a brand extension of “Vitamin All” into influenca-shots, through which the existing strong brand name can be used as a vehicle for new or modified products. As the range of products has grown, so has concern about containing their advertising costs.
Pille AG could best use the strong image of the existing product and optimize synergies in marketing, advertising and distribution.
Admittedly, the solution presented above includes certain drawbacks. All things considered, though, it still appears to be the most suitable course of action.
Mir gefällt sehr gut, dass Du absolut Deinen eigenen Stil hast und Formulierungen/Strukturen verwendest, die nicht Nummer Sicher sind. Allerdings birgt das auch ein gewisses Risiko im Rahmen der DP, das Dir bewußt sein muss. Für Punktezwecke würde ich erwägen, etwas 'straighter' (vor allem kürzer/direkte) zu schreiben. Grammatikalisch ansonsten solide, inhaltlich müsste ich für die falsche Product Mix-Definition Punkte abziehen.
1) "it will give an elucidation": Das Hauptwort "elucidation" so wie das Zeitwort "to elucidate" schleunigst wieder vergessen. Wenn man Englisch nicht mindestens so gut wie Deutsch beherrscht, wirkt das eher gekünstelt.
2) "Finally, the report attempts to develop a product strategy for Pille AG.": "will" nur deshalb, weil selbstbewußter.
3) "According to Ebert/Griffin, the concept of branding can be defined as follows, it is the usage of symbols to": Vorsicht hier: klassischer Fehler, dass zwei grundsätzlich richtige Sätze mittels Komma (statt Punkt) zu einem grammatikalisch falschen Koloss-Satz werden.
4) Insgesamt vorsichtig sein, dass Du nicht "Run-On Sentences" schreibst (d.h. Sätze, die aufgrund ihrer Länge zu Verständnisschwierigkeiten bzw. Grammatikfehlern führen).
Re: FIRST/MARS 2010 Diploma Exam Practice Thread
A company's staff is one of its most important resources. Only if the employees are motivated and committed to the organization, is the organization likely to succeed. In contrast to that, if employees are not satisfied with the working conditions and if collective bargaining fails, employees are likely to strike. How can Produkt AG best deal with such measures taken by the employees? The report will consider these issues along the following line.
First of all, the report will give a definition of the term “wildcat strike”. Next, the author will introduce the concept of “contingent workers” and how they can best be used to face strikes. Last but not least, he will give suggestions for how Produkt AG can best deal with its current employee unrest and how he can best avoid it in the future.
To begin with, strikes are measures taken by employees who are not satisfied with their working conditions. If collective bargaining, which is the bargaining process between the union and the managers to create a labor contract, fails, the union is likely to strike. In contrast to a general strike, a wildcat strike is a strike unauthorized by the union and furthermore illegal. This type of strikes occurs during the life of a labor-contract.
As theses wildcat strikes are often very surprising for the company, it is very difficult to master the difficult situation without employees. A very common possibility to overcome this situation, is the employment of so called “strike breakers”. Strike breakers are workers hired as a permanent or temporary replacement for the striking employees. Companies often uses “contingent workers” as strike breakers. A contingent worker is a worker hired on something other than a full-time basis. The strategy of hiring contingent workers as strike breakers is very common, as contingent workers can be used very flexibly.
But how can these very theoretical tools can best be put in practice? The employment of strike breakers is only a good measure for a short period of time. In the long term, it is recommendable for Produkt AG to avoid such employee unrest like strikes. These unrest can best be avoided through providing employee friendly working conditions. Furthermore, it is essential to increase the commitment of Produkt AG’s staff. According to that, very common tools are various types of incentive programs. By implementing such incentive programs both, the employees and the company will benefit. If an employee’s motivation and commitment increases also his or hers job-satisfaction is very likely to increase. This measure leads to a motivated and productive workforce.
In conclusion, a company and its staff have to act as a team, otherwise the company is not very likely to succeed. In order to that, it is very important to avoid employee unrest. Bearbeitet von: Griffin am: 4/9/08 23:56
Re: FIRST/MARS 2010 Diploma Exam Practice Thread
International trade is becoming increasingly important to most nations and their businesses. The free exchange of goods and services worldwide would be beneficial to all – in theory, but in practice governments often intervene to control their country’s trading activities. The following report will offer useful information through which to successfully enter a foreign market and is structured along the following lines.
First, the author will explain the terms “absolute advantage” and “comparative advantage”. In the following, he will give a short explanation of local content laws and business practice laws. Finally, the author suggests how Werner GmbH could prepare to make sure its products meet the demands of Cambodian local content laws.
No country can produce everything that it needs. As every country can benefit from different natural resources, countries tend to exchange goods and services across borders. The terms “absolute advantage” and “comparative advantage” are significant key words in the context of international trade. An absolute advantage exists when a country can produce something that is cheaper and/or of higher quality than any other country. In contrast, a country has a comparative advantage in goods that it can produce more efficiently than other goods. This can be illustrated by means of an example. If businesses in Italy can produce automobiles more efficiently than notebooks, than Italy has a comparative advantage in automobile manufacturing.
Governments often place artificial barriers against the free movement of goods from one country to another. Local content laws and business practice laws also belong to the category of barriers to international trade. A local content law can be defined as a law requiring that products sold in a particular country be at least partly made there. That means that expanding firms must either invest there directly or take on a domestic partner. A law or regulation that governs business practices in given countries is called business practice law. As these regulations can be challenging, the company should be well informed about the situation in the foreign country.
This leads to the question how Werner GmbH could prepare to successfully enter the foreign market. The situation of Werner GmbH is the following. The core business of the Austrian company is the manufacturing of silverware. Werner GmbH plans to export goods to Cambodia this year. The author would recommend the following steps through which to efficiently plan the market entrance. First, management must consider if there is a demand for its products in Cambodia. Werner GmbH should invest in market research to avoid the risk of insufficient demand. Next, the company should check if there are barriers to international trade or laws that make the market entrance difficult. If the expected demand is satisfactory and there are no obstacles, Werner GmbH should define the offered product mix and the advertising campaign for the new market. Finally, cultural differences should not be ignored.
To conclude, the author would recommend for Werner GmbH to acquire enough information before entering in a foreign market, as insufficient knowledge of potential markets, or economic and political conditions can lead to wrong decisions or even financial loss.
A coherent structure is absolutely necessary to successfully lead an organization. Modern day experts emphasize the importance of establishing a decision-making hierarchy.
This report will present useful concepts and steps that help the management on implementing a clear structure. It will consider these issues in the following order. First, the author will highlight the importance of authority in an organization. When doing so, he takes a closer look at three common forms, namely line authority, staff authority and committee and team authority. In the following, he will focus on the divisional organizational structure. Finally, the author presents a strategy for how to restructure the organization in order to achieve a higher level of efficiency within twelve months.
In order to ensure clear structures, every company must decide who will have authority over whom. It is important to distinguish between line authority, staff authority and committee and team authority. The most common form of authority is line authority. In this structure, authority flows in a direct chain of command from the top of the company to the bottom. In contrast, the form of staff authority is based on special expertise. Companies implementing this form of authority hire specialists, who advise the management in decision-making. Examples for such staff members would be law specialists or human resource managers. It should be stressed that they don’t have the authority to make final decisions. The latest form of authority is committee and team authority. As the name implies, authority is granted to committees or teams that play central roles in the firm’s daily operations.
Generally, an organization can structure itself in various different ways. Nevertheless, the divisional structure is a very common form that is easy to handle. It relies on product departmentalization. That means that the organization is divided according to products or services. For example, Henkel has the divisions “cosmetics” and “cleaning compound”. In theory, each product-based division can be managed as a separate enterprise and can have its own identity.
This leads to the question of how Bundnetz AG could restructure its organization. The situation of the company is the following. The formerly state-owned Austrian telecommunications provider is currently overstaffed. Furthermore there are no identifiable hierarchical structures. The author would recommend for Bundnetz AG to develop an organizational structure in order to achieve a higher level of efficiency. To put this idea into operation, the following points must be considered. First, the management must determine which jobs need to be done and who will perform them. This process is called specialization. The next step, called departmentalization, considers determining how people performing certain tasks can best be grouped together. This is followed by the establishment of a decision-making hierarchy. As mentioned earlier, deciding who will have authority is an essential point. Last but not least, the author suggests for Bundnetz AG to prepare an organization chart through which to clarify the structure.
To conclude, the author would recommend for Bundnetz AG to develop an organizational structure through which to achieve a higher level of efficiency. A clear structure shows the employees where they fit into a firm’s operations and provides the basis for successful business operations.
Exercise 5 – Starkbaum GmbH
The world is getting closer. Many firms decide to sell their products in foreign countries, others by products from abroad. Which impact has this development for companies and the foreign country?
This report is going to explain this development called “globalization”. Second the text will compare the advantages and disadvantages of globalization. After that it will discuss at least four international organizational structures. Last but not least the author will give a suggestion for what international organizational structure Starkbaum GmbH should use in case New Zealand.
In order to understand globalization’s significance, it is important to consider how globalization works. More and more firms enter into international business and the world economy is fast becoming an independent system. The impact of globalization does not stop with firms which sells their products abroad. Small firm may also buy products from international firms and sell these products domestically.
This leads to the question why so many firms decide to do so? Two main advantages of globalization for a company is the opportunity to improve its business profitability and the possibility to increase knowledge from the foreign market or partners. On the other hand some firms have to sell abroad to kept up with competitors and have no chance to decide not to do so. The next drawback of globalization is the room to exploit workers in less developed countries.
In the case of globalization there are many pros and cons; but if a company decide to sell its products abroad its important to illustrate which international organizational structures a company can decide. According to Ebert/Griffin one organizational structure is an independent agent. An independent agent agrees to represent the products of the exporter, sell and collect payments and make sure that customers are satisfied. Another form is a licensing agreement. Its an arrangement in which firms choose foreign individuals or organizations to manufacture or market their products. They have a more involvement than an independent agent and exclusive rights. Branch office is the next solution for an organization form and in addition the firm send its own manager to oversee the branch office. The fourth form is a strategic alliance. Its a form of an arrangement in which a company finds a foreign partner. The new business – the alliance – is owned by the partner, who divides its profit.
This leads to the question of how this theoretical concept can be applied in the case of Starkbaum GmbH. Starkbaum GmbH has recently decided to begin exporting its products to New Zealand.
First of all Starkbaum GmbH should search for a suitable partner in New Zealand. An independent agent can help Starkbaum GmbH to test the market of New Zealand. After a period and if profits raise and the demand increase Starkbaum GmbH can search for a partner who agrees to establish an alliance - a strategic alliance.
Summarize the opportunities to earn more money when a company sell their products abroad can be big or small. Before a company decides to sell abroad, it’s important to test the product and its demand in the foreign market. When the result is positive it’s the best way to start with a foreign partner in the international market. So the opportunities of raising profits are higher and the possibility of loosing money is smaller.
Re: FIRST/MARS 2010 Diploma Exam Practice ThreadOriginal
Organizational structure is a major factor of success. Carefully analyzed and created, it gives a clear understanding of the ways duties are done and contributes to effectiveness. Thus, this report will give an insight into some components of an organizational structure. Specifically, it will consider Bundnetz AG’s current situation, a formerly state-owned Austrian telecommunications provider challenged by an overstaffed workforce and unidentifiable hierarchical structures.
To start with, the author discusses classic forms of authority. Second, it will be clarified what a divisional organizational structure is. After that, the letter is going to highlight possible suggestions for restructuring Bundnetz AG’s organization.
Organizing is a key factor in managerial functions. Because anybody can make all necessary decisions, delegation is a crucial fact in order to allocate work to subordinates and, therefore, be efficient. By doing that, a complex system of interactions develops. To determine who has authority over whom, that is, having the power to make specific decisions, three forms of authority are distinguished. If authority flows in a direct chain of command from the top to the bottom it refers to line authority. In contrast, staff authority is characterised by specialists who advise line managers without having the power to make final decisions. Recently, more organizations count on committees and teams and grant them authority.
The second part of the letter deals with one basic form of organizational structure - the divisional, which relies on product departmentalization. Corporate divisions operate under the larger corporate umbrella and are managed and operated separately. The advantages of this form are obvious. Due to their anonymity, corporations have the possibility to sell or buy specific divisions without disrupting the whole organization. Duplication can be avoided by sharing some resources. In addition, healthy competition among these separate divisions forces an efficient work style. However, the author wants to underline, that corporate managers must have a sound understanding of the daily operations. That is way they should not delegate too much control to divisional managers.
To make these theoretical explanations more coherent, the author will turn to potential solutions for the problem at hand. As the Bundnetz AG is overstaffed the only way to change the current situation is a structural reorganisation. The author would recommend introducing a divisional form. The first important step is to identify product departments within the firm. For each department, then, a vice president has to be determined as each department operates as an autonomous identity within the whole company. Likewise, directors for marketing, operations and finance for each department are needed. The great advantage is the autonomous divisions. It is easy to add, outsource or sell one division without disrupting the core business. In other words, if departments have been determined, core departments have to be identified within six months. After that, the company should concentrate solely on its core departments and sell the others. After one year, the firm will operate efficiently along its three to four main product-based divisions.
To summarize, organizing the company is a key factor in order to operate successfully. Determining who will do what, who will have authority over whom and deciding who makes decisions are the building blocks of each organizational structures. If they take these factors into consideration, businesses will enjoy long-term success.
Korrektur
Organizational structure is a major factor of success. Carefully analyzed and created, it gives a clear understanding of the ways duties are done/carried out/fulfilled and contributes to effectiveness. Thus, this report will give an insight into some components of an organizational structure. Specifically, it will consider Bundnetz AG’s current situation, a formerly state-owned Austrian telecommunications provider challenged by an overstaffed workforce and unidentifiable hierarchical structures.
To start with, the author discusses classic forms of authority. Second, he/she will clarify what a divisional organizational structure is. After that, the letter is going to highlight possible suggestions for restructuring Bundnetz AG’s organization.
Organizing is a key factor in managerial functions. So that the appropriate manager is responsible for certain decisions, the decision-making power has to be delegated wisely. Similarly, it is crucial ___ to allocate work to subordinates and, therefore, be efficient. By doing so, a complex system of interactions develops. To determine who has authority over whom, that is, who has the power to make specific decisions, three forms of authority are distinguished. If authority flows in a direct chain of command from the top to the bottom, this is referred to as line authority. In contrast, staff authority is characterised by specialists who advise line managers without having the power to make final decisions. Recently, more organizations have started counting on committees and teams and grant(ing) them authority.
The second part of the letter deals with one basic form of organizational structure - the divisional, which relies on product departmentalization. Corporate divisions operate under the larger corporate umbrella and are managed and operated separately. The advantages of this form are obvious. Due to their anonymity, corporations have the possibility to sell or buy specific divisions without disrupting the whole organization. Duplication can be avoided by sharing certain/specific resources. In addition, healthy competition among these separate divisions forces an efficient work style. However, the author wants to underline___ that corporate managers must have a sound understanding of the daily operations. That is why they should not delegate too much control to divisional managers.
To make these theoretical explanations more coherent, the author will turn to potential solutions for the problem at hand. As ___ Bundnetz AG is overstaffed, the only way to change the current situation is a structural reorganisation. The author would recommend introducing a divisional form. The first important step is to identify product departments within the firm. For each department, then, a vice president has to be determined, as each department operates as an autonomous identity within the whole/entire company. Likewise, directors for marketing, operations and finance for each department are needed. The great advantage are the autonomous divisions. It is easy to add, outsource or sell one division without disrupting the core business. In other words, if departments have been determined, core departments have to be identified within six months. After that, the company should concentrate solely on its core departments and sell the others. After one year, the firm will operate efficiently through its three to four main product-based divisions.
To summarize, organizing the company is a key factor in order to operate successfully. Determining who will do what, who will have authority over whom and deciding who makes decisions are the building blocks of each organizational structures. If they take these factors into consideration, businesses will enjoy long-term success.
Insgesamt ein guter Schreibstil, aber zu Beginn des Theorieteils etwas übers Ziel geschossen- da wäre weniger mehr (bzw. verständlicher) gewesen. Inhaltlich war es perfekt.
1) "Second, it will be clarified what a divisional organizational structure is.": Im Passive nicht wirklich falsch, aber es hört sich irgendwie unrund an.
2) "Because anybody can make all necessary decisions, delegation is a crucial fact in order to allocate work to subordinates and, therefore, be efficient.": Das verstehe ich inhaltlich nicht. "Weil jeder in der Lage ist, Entscheidungen zu treffen, ist es wichtig, zu delegieren"? Habe jetzt deshalb umgeschrieben.
3) "Recently, more organizations count on committees and teams and grant them authority.": Wenn Du "Recently" verwendest, must Du beim Tense aufpassen (kein Present Simple sondern einer der unzähligen "have ..." Varianten)
Re: FIRST/MARS 2010 Diploma Exam Practice ThreadOriginal
There aren’t many lines of business that are as competitive as the Austrian telecommunication market. If a client feels that he can’t trust one firm he will change his provider without much hesitation. In order to stay competitive it is absolutely essential for Plauder GmbH to regain the faith of its customers that it lost through its recent collusion incident.
Therefore the author will describe the concept of a “social audit”, before paying close attention to a comparison between the terms “collusion” and “check kiting”. Finally the report will offer advice on how to take appropriate measures to improve ethical behavior among the company’s employees.
A “social audit” describes a committee that judges whether or not a firm meets its ethical standards. Founding one would ensure that the money Plauder GmbH spends within the local community is used wisely.
Some of the terms that were used to describe the recent occurrences in the company’s management are easy to confuse but need to be clearly distinguished, due to their widely different meaning. Check kiting is a criminal act that is used to create money with borrowed loans. Before such practices were thwarted by using cutting edge technology, banks hat to send in checks in order to verify its validity. Fortunately banks are able to check up an account’s creditworthiness without such delay.
Collusion however means that two or more companies have a secret agreement about committing a crime. Mostly this crime involves price fixing, meaning that the firms agree to charge a price that is higher than the price the customers are willing to pay under normal circumstances.
In order to improve Plauder’s reputation among its stakeholders a vital first step would be to rethink its code of ethics. Taking a proactive stance towards legal requirements would clearly help Plauder to restore some of its responsibility. Furthermore the management needs to distance itself from these recent incidents. Communicating this to the media is certainly an important task the public realtions as well as the marketing department will have to focus on in the near future. Changing the firm’s logo might send an unmistakable signal towards its customers and make sure everyone understands that Plauder is virtually a new company.
While the aforementioned measures will help create a new image of Plauder GmbH in the minds of its stakeholders, the effects of the collusion scandal will be felt over the next couple of years. Only a persistent ethic commitment of ethics that is constantly communicated will help change that. However if the board of managers at Plauder GmbH are willing to take the steps mentioned in this report, the firm will certainly be able to overcome those obstacles and regain its position as the market leader.
Korrektur
There aren’t many lines of business that are as competitive as the Austrian telecommunication market. If a client feels that he can’t trust one firm, he will change his provider without much hesitation. In order to stay/remain competitive, it is absolutely essential for Plauder GmbH to regain the faith of its customers that/which it lost through its recent collusion incident.
The report will address this challenge. Therefore the author will describe the concept of a “social audit” before paying close attention to a comparison between the terms “collusion” and “check kiting”. Finally, the report will offer advice on how to take appropriate measures to improve ethical behavior among the company’s employees.
A “social audit” describes a committee that judges whether or not a firm has met/ is meeting its ethical standards. Founding one/(such a committee) would ensure that the money Plauder GmbH spends within the local community is used wisely.
Some of the terms that were used to describe the recent occurrences in the company’s management are easy to confuse but need to be clearly distinguished, due to their widely different meaning. Check kiting is a criminal act in context of which individuals create money with borrowed loans. Before such practices were thwarted by using cutting edge technology, banks had to send in checks in order to verify their validity. Fortunately, banks are now able to check up an account’s creditworthiness without such delay.
Collusion, however, means that two or more companies have (made/entered into) a secret agreement about committing a crime. Mostly this crime involves price fixing, meaning that the firms agree to charge a price that is higher than the price the customers are willing to pay under normal circumstances.
In order to improve Plauder’s reputation among its stakeholders, a vital first step would be to rethink its code of ethics. Taking a proactive stance towards legal requirements would clearly help Plauder to restore some of its reputation. Furthermore, the management needs to/must distance itself from these recent incidents. Communicating this to the media is certainly an important task the public realtions as well as the marketing department will have to focus on in the near future. Changing the firm’s logo might send an unmistakable signal towards its customers and make sure everyone understands that Bawag is virtually a new company.
While the aforementioned measures will help create a new image of Plauder GmbH in the minds of its stakeholders, the effects of the collusion scandal will be felt over the next couple of years. Only a persistent ethical commitment ___ that is constantly communicated will help change that. However, if the board of managers at Plauder GmbH is willing to take the steps mentioned in this report, the firm will certainly be able to overcome those obstacles and regain its position as the market leader.
Klassischer 1er. Wirklich hervorragend gemacht.
1) Ausgezeichnete Intro. Wunderbar von einer allgemeingültigen Situationsdarstellung auf die spezifische Unternehmensproblematik übergeleitet.
2) "would clearly help Plauder to restore some of its responsibility.": "restore" passt hier deshalb nicht, weil die Verantwortung ja nie weg war, nur die Glaubwürdigkeit bzw. der Ruf.
3) "Only a persistent ethic commitment of ethics": Entweder "ethical commitment" oder "commitment towards ethics"
Re: report 1Original
Operating internationally as a factor of success? Since worldwide collaboration and competition are increasing, businesses are forced to act on a more global level. In order to be prepared for this challenge the following report will give an insight into special issues of international trade. Specifically, it will address the intent of the Austrian silverware manufacturer Werner GmbH to export goods to Cambodia.
First, the report will define the terms “absolute advantage” and “comparative advantage”. Afterwards, the author will give explanations of local content laws and business practice laws. Finally, a suggestion for meeting Cambodian local content laws in the case of Werner GmbH will be given.
Obviously, no country can produce all products that it needs. Consequently, countries concentrate on products that can be produced better or cheaper than by other countries. The resulting advantage is what motivates countries to conduct international trade. An absolute advantage is linked to a country’s ability to produce something more efficiently than any other country. In contrast, a comparative advantage exists when a company is able to produce some products more efficiently than others. By exporting exactly these goods and importing others, a win-win-situation develops; both countries benefit from this transaction. However, operating on the world market requires specific knowledge about foreign markets. Cultural and social differences as well as legal obstacles have to be considered. Particularly, companies must be aware of local content laws and business practice laws. While the latter regulate business practices in a specific country, local content laws determine that products must be partly made in the country in which the company wants to sell them. The intent behind these regulations is to ensure that earnings stay in part in the domestic country. Countries providing low production costs will be protected from exploitation.
To turn now to the second part of the report, the author intends to give some recommendations for Werner GmbH to plan its export to Cambodia. The first step is to analyze the Cambodian market. It has to be determined whether there is demand for silverware products and whether Werner GmbH has a competitive advantage in producing these goods. Moreover, the author wants to highlight the significance of being aware of several differences on foreign markets. As mentioned above, foreign population’s special values and preferences as well as different economic conditions have to be considered. In order to make sure that the company’s products meet the demand of Cambodian local content laws, one solution might be to cooperate with a Cambodian silverware producer. The Cambodian producer’s expertise about the market conditions would be an advantage. Alternatively, it would be possible to invest directly in Cambodia. In this context, Werner GmbH could establish its own production facilities in Cambodia. However, a thorough understanding about the market and its regulations is necessary to operate successfully.
In conclusion, specializing in international business is becoming increasingly important in context of current day business life. Companies bearing several barriers to international trade in mind and planning steps toward global operations carefully will enjoy long-term success.
Korrektur Is the ability to operate internationally __ a factor of success for a company? Since worldwide collaboration and competition are increasing, businesses are forced to act on a more global level. In order to be prepared for this challenge, the following report will give an insight into special issues of international trade. Specifically, it will address the intent of the Austrian silverware manufacturer Werner GmbH to export goods to Cambodia.
First, the report will define the terms “absolute advantage” and “comparative advantage”. Afterwards, the author will give explanations of local content laws and business practice laws. Finally, a suggestion for meeting Cambodian local content laws in the case of Werner GmbH will be given.
Obviously, no country can produce all the products that it needs. Consequently, countries concentrate on products that it/ (its companies) can __produce better or cheaper than __(companies in) other countries. The resulting advantage is what motivates countries to conduct international trade. An absolute advantage is linked to a country’s ability to produce something more efficiently than any other country. In contrast, a comparative advantage exists when a company is able to produce some products more efficiently than others. By exporting exactly these goods and importing others, a win-win-situation develops; both countries benefit from this transaction.
However, operating on the world market requires specific knowledge about foreign markets. Cultural and social differences as well as legal obstacles have to be considered. Particularly, companies must be aware of local content laws and business practice laws. While the latter regulate business practices in a specific country, local content laws determine that products must be partly made in the country in which the company wants to sell them. The intent behind these regulations is to ensure that earnings stay in part in the domestic country. Countries providing low production costs will be protected from exploitation.
To turn now to the second part of the report, the author will give some recommendations for Werner GmbH concerning its exports to Cambodia. The first step is to analyze the Cambodian market. It has to be determined whether there is demand for silverware products and whether Werner GmbH has a competitive advantage in producing these goods. Moreover, the author wants to highlight the significance of being aware of several differences on foreign markets. As mentioned above, a foreign population’s special values and preferences as well as different economic conditions have to be considered. In order to make sure that the company’s products meet the demand of Cambodian local content laws, one solution might be to cooperate with a Cambodian silverware producer. The Cambodian producer’s expertise in the market conditions would be an advantage. Alternatively, it would be possible to invest directly in Cambodia. In this context, Werner GmbH could establish its own production facilities in Cambodia. However, a thorough understanding of the market and its regulations is necessary to operate successfully.
In conclusion, specializing in international business is becoming increasingly important in context of current day business life. Companies bearing several barriers to international trade in mind and planning steps toward global operations carefully will enjoy long-term success.
Bravo. Dein bester Aufsatz bislang.
1) "Operating internationally as a factor of success?": Vorsicht: so etwas ist eventuell als Überschrift gut, aber kein vollständiger Satz.
2) Mir gefällt sehr gut, wie Du beim absolute/comparative Teil eingeleitet hast: guter, logischer Aufbau.
3) "expertise about the": Die Preposition nach "expertise" ist "in" bzw. "concerning"Bearbeitet von: GerhardFenkart am: 4/9/08 14:10
Re: FIRST/MARS 2010 Diploma Exam Practice ThreadFor Thomas P.:
Original:
PILLE AG
The pharmaceutical industry faces two important developments. On one hand the lifespan of every medication or drug is significantly declining. On the other hand economic pressure is sharply increasing. Pille AG is an Austrian pharmaceutical company that produces “Vitamin ALL”. 70% of its turnover results from this drug which unfortunately expects limited lifespan of only two years at the latest. In order to guarantee a strong position in the future the managing director Dr Perry needs to develop an effective product policy. This report intends to discuss some major issues of product policy and is structured along the following lines. First, it will explain the two terms “product mix” and “product line”. Subsequently, it will focus on a definition of brands. Thirdly, the provided line graph will be discussed. This leads to the final section, namely a short suggestion of how to improve the situation of Pille AG.
The situation is the following. Pille AG has a narrow product mix because almost 70% of revenues result from one product. The term product mix describes the range of all products or services a company is able to sell. A product line is a group of products or services that has similar specific characteristics or targets a specific group of customers. The product mix may consist of different product lines. This leads directly to the definition of brands. A brand is a well known part of a product and consists of a name and its added value. “Vitamin ALL” is a national brand because it was developed in Austria and is solely offered in its regional market. In opposite to national brands licensed brands are developed by other companies and regions. This reduces costs of research and development but companies have to pay royalties if they want to sell such products.
The proposals of how the product mix and lines should look like depend strongly on the expectations of the markets. Information of the market of influenza-shots is provided by Dr Perry. The line graph shows the changing demand for influenza-shots in percent of the Austrian population in the period of 1997 to 2007. There was a sharp increase in winter 2000. The reason was that a company offered a 70% discount. There was another huge increase in sold vials in 2005. The reason here was that many people feared the bird flu. On the whole demand is slightly increasing over the years. As our population is aging it will be expected that demand will rise even more.
Taken this facts together Dr Perry should broaden the product mix and lines of Pille AG. One solution could be to license an influenza-shot that would act synergistically with Vitamin ALL. Another proposal could be to change Vitamin ALL from a national brand to an international brand and sell this top performer abroad. A third option could be to investigate the demand of additional vitamin products. Dr Perry would need to do his own research.
All suggestions would directly lead to a broader product mix. If the expansion consists of numerous products Dr Perry should pay attention on how to structure his product lines.
As Vitamin All will generate ongoing revenues Dr Perry has a time frame of two years to prepare his company for the future challenges.
Korrektur:
PILLE AG
The pharmaceutical industry faces/is facing two important developments. On one hand, the lifespan of every medication or drug is significantly declining. On the other hand, economic pressure is sharply increasing. Pille AG is an Austrian pharmaceutical company that produces “Vitamin ALL”. 70% of its turnover results from this drug, which unfortunately has a limited lifespan of only two years at the most. In order to guarantee a strong position in the future, the managing director Dr Perry needs to/must develop an effective product policy. This report intends to discuss some major issues of product policy and is structured along the following lines.
First, it will explain the two terms “product mix” and “product line”. Subsequently, it will focus on a definition of brands. Thirdly, the ___ line graph is provided by Pille AG will be discussed. This leads to the final section, namely a short suggestion of how to improve the situation of Pille AG.
The situation is the following. Pille AG has a narrow product mix because almost 70% of revenues result from one product. The term "product mix"refers to the range of all products or services a company is able to sell. A product line is a group of products or services that has similar specific characteristics or targets a specific group of customers. The product mix may consist of different product lines.
This leads directly to the definition of brands. A brand is a product name or symbol that is often well known ___ and usually adds value. “Vitamin ALL” is a national brand because it was developed in Austria and is sold under the same name and with the same symbols everywhere in the world. In contrast to national brands, licensed brands are developed by other companies and often in other regions. Companies that wish to use these brands (i.e. licensees) pay the original developer (i.e. the licensor) a fee for the right to do so. This reduces costs of research and development but companies have to pay royalties if they want to sell such products.
The proposals on/for/concerning how the product mix and lines should look ___ depend strongly on the expectations of the markets. Information of the market of influenza-shots is provided by Dr Perry. The line graph shows the changing demand for influenza-shots in percent of the Austrian population in/during the period of 1997 to 2007. There was a sharp increase in Winter 2000. The reason was that a company offered a 70% discount on influenza shots. There was another huge/significant/enormous/major increase in sold vials in 2005. The reason here was that many people feared the bird flu. On the whole, demand has been slightly increasing over the years. As our population is aging, it is expected that demand will rise even more. Consider all these facts, Dr Perry should broaden the product mix and lines of Pille AG. One solution could be to license an influenza-shot that would act synergistically with Vitamin ALL. Another proposal could be to convert Vitamin ALL from a national brand to an international brand and sell this top performer abroad. A third option could be to investigate the demand for additional vitamin products. Dr Perry would need to do his own research.
All suggestions would directly lead to a broader product mix. If the expansion consists of numerous products, Dr Perry should pay attention to how to structure his product lines.
As Vitamin All will generate ongoing revenues, Dr Perry has a time frame of two years to prepare his company for the future challenges.
Gute Arbeit. Die National Brand Antwort war inhaltlich nicht ganz stimming (liegt aber auch daran, dass sie von E/G blöderweise als "national" statt als "international" Brand bezeichnet wird.
1) "National brand": Hier könnte man ruhig auch "international brand" sagen (die E/G Definition wäre diesselbe): Es geht darum, dass das Produkt unter dem gleichen Namen/mit gleichem Logo usw. verkauft wird, egal wo.
2) "In opposite to national brands": "Im Gegensatz zu" ist "In contrast to..."
3) "...how the product mix and lines should look like ": Bei der Phrase "how X should look" kommt nacher kein "like" mehr.
4) "it will be expected": würde bedeuten "In der Zukunft werden wir erwarten" (d.h. momentan haben wir noch keine Erwartungen, wissen aber, dass wir diese haben werden).
Re: FIRST/MARS 2010 Diploma Exam Practice Thread
Over the past years it has become as common as fashionable to start being active in the field of social responsibility. Seemingly, it has reached a level where making profit is not accepted as their sole reason of existence. Thus, many companies adopted a “being good while looking good”-strategy in order to satisfy their stakeholders: McDonalds runs orphanages, Nike sponsors eating disorder therapies and so on. As for Plauder GmbH, an Austrian telecommunications provider, social responsibility is quite new; but after being the center of a major collusion scandal, it is vital for the company to start their own program. This report is going to illuminate various aspects of Plauder’s current and future status regarding their organizational stakeholders and society.
The author will start by explaining the term and importance of a social audit. By the same token, the concepts of collusions and check kiting will be discussed in order to gain more insight into this complex but nevertheless essential topic. Following these theoretical illustrations, the report will show various methods of improving Plauder GmbH’s reputation.
Social responsibility is a relatively new field when it comes to businesses. Many managers underestimate the impact of social activities in both within and outside a company. In general, the first step is as simple as crucial at the same time: a social audit. Social audits are performed to determine which effects a company has and, more importantly, could have on society. Basing these measurements on a company’s code of conduct and a wide range of its stakeholder’s opinions, a social audit therefore identifies social performance, stakeholders and social goals. It then analyses how the company’s funds and resources can be used for meeting social responsibility goals. Being new in this field, it is absolutely necessary to run a social audit.
Why is social responsibility so big right now? Often, companies suffer from the acts of single employees for a very long time; additionally, in today’s hypermodern and multi-technical world, it becomes quite easy to get involved in collusions. These agreements between two or more parties to break the law can result in various issues: of course, companies can get caught and be sentenced to pay quite a high fine. But more importantly, they can suffer from a major image damage which can be able to ultimately lead to bankruptcy.
Especially in the financial sector, a different issue exists: check kiting. By taking advantage of the check float, money can be withdrawn from a bank account which has not enough funds to cover the check. This is an enormous problem in the US, where checks sometimes need three to four weeks until it is revealed that they are uncovered, and by this time, the money could be anywhere.
As for Plauder, there is quite an assortment of opportunities to choose from to become socially active: For instance, the support of a local school or sports team is very popular. This falls under the category of social investment. By sponsoring a local faculty, it is made sure that the company gives something back to the people who in turn work for the company. Another option could be an economic one: by taking measurements like isolating the building or installing solar-based heating systems, the firm could reduce its carbon footprint. This may be the easiest way to start being socially active: just by turning off the lights at night in and outside the building, the company is not only able to save a lot of costs but it also does something good for everyone else. However, it appears that currently, Public Relations is the most fundamental factor for Plauder: it is downright inefficient to do something good but not talk about it. Therefore, the author would strongly advise Plauder to expand its PR department in order to let stakeholders know what is being done for them.
To conclude, acting socially responsible can be quite simple, if one knows how to start and how to proceed. By planning activities and measurements for the years to come, Plauder is surely going to be successful in restoring its stakeholder’s trust in their company.
Re: FIRST/MARS 2010 Diploma Exam Practice Thread
The world is becoming a single marketplace. What seemed like a utopian vision about thirty years ago is proven reality today: Companies founded in the US can produce their products in China and sell them in Italy. Likewise, corporations from a small country like Croatia are able to make their goods available to customers around the whole world. More and more countries are cross-linked because of their economic activities, thus resulting in an interdependent network of money, goods and services. Starkbaum GmbH, a company that deals in machineries, thought alike. By exporting their products to New Zealand, though, they have picked quite an exotic target market and are now eager to learn about its characteristics. This report will illustrate how to assure success when going international.
To begin with, the definition of the term “globalization” will be given, accompanied by some of its advantages and disadvantages. To make sure that Starkbaum has information about every possibility, different opportunities of international organizational structures will be explained. Under the circumstances that New Zealand has imposed both quotas and tariffs on various products, the report will provide the exporting company with a recommendation of an organizational structure custom-tailored for its needs.
As already indicated above, globalization stands for the interdependent system that today’s world economy is becoming. The term “interdependent” points out that those countries do not only receive, but also give: whereas trade of goods and services between countries has become increasingly easier, global acting companies are more and more confronted with the allegation that they are exploiting countries and their citizens. Moreover, as mentioned in the example with Croatia, goods are available almost everywhere in the world. Therefore, it is quite obvious that along with that also competition among international corporations increases, making it more and more difficult to sell their products.
Nevertheless, globalization appears to be an unstoppable thing, and as a result, various possibilities can be discussed when deciding for an international organizational structure. An independent agent, for example, is an individual or organization that agrees to sell the company’s goods in foreign markets. A licensing agreement is somewhat similar, with the exception that in this case the company receives a licensing fee as it gives another existing company the right to sell its products. Another option would be a strategic alliance, where the exporting company finds a partner that contributes about half of the resources needed for founding and operating a business in a foreign country. Last but not least, a branch office can be established, serving as a foreign office of the company.
As New Zealand has implemented both tariffs and quotas on Starkbaum’s goods, the author would recommend establishing a strategic alliance. Following this plan, Starkbaum can reduce its exporting costs while gaining additional knowledge of the local market from their partner. A branch office would also be quite a profitable option, but given the fact that Starkbaum does not dispose of sufficient funds to found a foreign office, a strategic alliance remains as the best decision.
Admittedly, going international may seem tricky; but if Starkbaum acts along the lines of the report’s suggested points, they will be entering New Zealand fully prepared and ready for business.
Re: FIRST/MARS 2010 Diploma Exam Practice Thread
Ethical behavior is a major factor of a company’s success. If unethical behavior is uncovered in public, consumers will draw the conclusion from that and change the supplier. This fact results in high losses. As Plauder GmbH was involved in such an unethical behavior, they took the only possible measure to replace the whole management board. But how can Plauder GmbH regain a good reputation in public? The report will consider these issues in the following order.
First of all, the author will explain the term “corporate social responsibility”. Subsequently, the report will provide a comparison of the terms “collusion” and “price gouging”. Last but not least, the author will give a suggestion for measures Plauder GmbH should implement to improve the ethical behavior of its employees.
To begin with, the term “corporate social responsibility” refers to the attempt of a business to balance its commitments to its direct environment. The groups or individuals in this direct environment are also called “organizational stakeholders”. The importance of a social responsible behavior toward its stakeholders is quite high, because companies have a double sided dependence with their stakeholders. In the following, the report will focus on the social responsibility toward its customers.
The purpose of nearly every company is to make high profits. As profits can only be made through customers, a company has to make sure that the customers are satisfied. To satisfy the customers a company has to meet its social responsibility toward them. This conclusion seems easy and logical, nevertheless there are companies, which act contrariwise. One form of such an unethical behavior is known as “collusion”. Collusion is referred to the agreement of two or more companies to commit such wrongful acts as price-fixing. By doing so, the companies break the consumer right of “freedom of choice”. In contrast to collusion, price gouging is not regulated by law. The term “price gouging” refers to the overly steep price increase in response to a demand increase. Price gouging is often used by companies after natural disasters.
In the last part of the report, the author will give some advice for how to regain social responsibility. First of all, social responsibility starts at the very top of the company. That means, if social responsibility is not a big deal for the top management, it is very unlikely that the employees will act social responsible. Furthermore, the establishment of a code of conduct would be recommendable. Managers and employees can benefit from such a written statement.
To conclude, if a company does not meet its social responsibility it is very likely to fail. If social responsibilities toward stakeholders are met, companies will benefit from the synergy effect. Last but not least, the author wants to refer to the proverb “Tit for tat”.
Sample writing question 1 - Werner GmbH
Globalization and expansion are contemporary phenomenons. More and more firms face the challenge of going global in order to take advantage of new markets and customers or simply to survive in the striving competition. Among these companies is the Austrian silverware manufacturer Werner GmbH, who is currently preparing to export its goods to Cambodia.
Firstly, the report will outline some important terms concerning international trade, namely “absolute advantage” and “comparative advantage”. Secondly, the author intends to focus on some legal restrictions for expanding companies and will give advice of how to overcome them. More specifically, the report will provide a suggestion for Werner GmbH how to meet the demands of Cambodian local content laws.
To begin with, two forms of advantages can be distinguished. Most obviously, a country has an absolute advantage if it can produce one product more efficiently than any other country. An example might be the production of computer chips in the US because the needed Silicon can only be found in great quantities in Silicon Valley. Contrastingly, a comparative advantage arises whenever a country can produce a product more efficiently than another product. Japan’s car manufacturers may function as example here. Although Japan has a variety of other operations as well, it seems most competitively in producing cars because it built up efficient systems.
As no country can produce all of the products it uses itself, it mainly depends on trade with other countries, which the comparative advantage is useful for. International trade, however, may be restricted by legal and political factors. For example, there are local content laws, which enforce companies that products exported to a specific country have to be at least partly made there. In fact, for Werner GmbH this would entail using Cambodian local labor or raw materials for producing its silverware. Moreover, business practice laws require a company’s consideration of how business is done in the targeted country. Therefore the exporting firms have to respect local business hours, securities requirements or wages. Again, Werner GmbH needs to match its own practices with the Cambodian business laws.
To switch from the theoretical to the practical, the next part will consider a detailed strategy for Werner GmbH. As a first step the firm has to decide which level of international commitment it wants to implement. One possibility would be to send an independent agent to Cambodia through which Werner GmbH purchases its products. The next higher involvement would entail agreeing on licensing agreements in such a way that Werner GmbH sets up a franchise or installs a branch office. In case there is a similar business in Cambodia, a strategic alliance would probably be the most vital idea for the Austrian silverware manufacturer. Last but not least, foreign direct investment would involve the highest possible commitment. As Werner GmbH stands at the beginning of its expanding strategy the author would suggest conducting a detailed market research through which the company can assess demand for its products as well as already existing business in Cambodia. According to the results the firm will certainly be able to decide on the appropriate grade of involvement to international trade. As the firm needs to meet the requirements of Cambodian local content laws it would possibly be best advised by setting up a strategic alliance with an existing Cambodian company in order to take local content laws into account but maintain control over its business. If no partner company can be decided on, a licensing agreement will be a possible alternative. However, Werner GmbH will have the best prospects if it cooperates with a Cambodian firm through which it can gain access to local customers and learn local practices.
Admittedly, going global involves a great deal of time and effort and a due consideration of the right strategy. However, the prospects of additional profits and the boon of a strong international position may well outweigh all drawbacks. Therefore if Werner GmbH relies on a well-planned strategy and decides on one of the actions mentioned above, it will hardly fail.